Modernize Mail Processing
with Pelipost
A secure, modern platform for managing mail, digitization, and communication services, trusted by correctional facilities across the United States since 2016.
Zero effort for your staff
From family submission to facility delivery, every step is automated, screened, and compliant.
Secure Intake
Families submit photos, letters, and cards through the Pelipost app, web, or secure mail scanning. Your facility's rules are enforced at the point of intake.
App, Web, or MailEvery Item Reviewed
Every submission is checked against your facility's rules before it moves forward. Nothing non-compliant leaves our secure facility.
Always OnDelivered Your Way
Approved mail is produced in-house at our secure facility and delivered the way your facility prefers. Physical mail delivered to the facility, or digitally to approved tablet systems.
Flexible DeliveryChain of Custody, End to End
Every item is tracked from intake to delivery, with a secure, verifiable chain of custody. Your staff receives mail that's already pre-screened, documented, and compliant.
Fully TrackableTurn mail from risk into reassurance
We are specialized for corrections. No residential re-mailing. No middle stops.
Most consumer photo and letter services let customers ship items to a home address before they reach the facility. That creates an opening for tampering and re-mailing with contraband. Pelipost is different by design.
Residential Re-Mailing
- Consumer site ships the package to a home first
- Contents can be opened, altered, and resealed
- Repackaged with counterfeit vendor branding
- Facility receives mail with no verifiable origin
- Broken chain of custody, unknown contraband exposure
Direct, In-House, Auditable
- Every item produced in our secure print facility
- Single origin, sealed once, never routed through a home
- Verifiable chain of custody from intake to delivery
- Every submission reviewed before it leaves our facility
- Zero contraband incidents, full audit trail on every item
Specialized for corrections. Nothing else.
We don't serve retail. We don't ship to homes. We built Pelipost for mail rooms, families, and the people who have to keep both safe.
A dedicated operations platform for your facility
PelipostPRO gives administrators full visibility and control over incoming mail. No installation, no IT changes, and no cost to the facility.
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Multi-Layer Content Review Every submission is reviewed against your rules before printing. Advanced technology plus expert oversight.
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Real-Time Delivery Tracking Full audit trail from submission to delivery. Every item timestamped and searchable in your dashboard.
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Custom Facility Rules Configure page limits, format restrictions, content policies, and approved sender lists specific to your facility.
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Built for Volume Handle high mail volumes without the bottleneck. Our tools keep the queue moving and your staff free.
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Compliance Reporting Exportable reports for audits, inspections, and accreditation reviews. Data retained per your retention policy.
Compliance built into every step
Our moderation pipeline combines AI precision with human oversight to ensure every item meets your facility's standards.
Multi-Layer Content Review
Every submission is reviewed against your facility's rules before it's printed or shipped. Our process blends advanced technology with expert oversight, so nothing non-compliant reaches your mailroom.
Always OnExpert Human Oversight
Flagged submissions go to our Photo Advisory Team, never to facility staff. Every decision is documented with clear reasoning and stored in your audit trail.
Staffed DailyPREA & Regulatory Compliance
Our content policies are built to align with PREA guidelines, ACA standards, and state DOC requirements. Policies update automatically as regulations change, so your team doesn't have to.
PREA AlignedFacility-Specific Rule Configuration
Set maximum photo counts, letter page limits, restricted content categories, blackout periods, and approved sender lists. Rules apply at submission, so rejections are communicated to senders instantly.
Fully CustomizableLive in weeks, not months
Our onboarding team handles every technical detail. Your staff won't need to configure a single setting.
Built Around Your Policies
We start with a conversation. Our team meets with your administrators to understand your mail policies and compliance needs, then shapes PelipostPRO around them.
No IT, No Installs
There's nothing to install and nothing for your IT team to manage. We handle configuration, paperwork, and testing end to end.
Supported From Day One
Your facility goes live with a dedicated account manager and 24/7 support. We notify families directly, so questions come to us instead of your staff.
Trusted by state DOCs nationwide
From statewide systems to county detention centers, Pelipost works at every scale and facility type.
A statewide system processing a high volume of incoming personal mail by hand, with staff hours and return rates adding up across every facility.
Pelipost replaced physical mail processing for personal photos and printed correspondence across participating facilities. Rules were configured to match each facility's existing mail policy.
Mail-related staff time dropped significantly. Contraband tied to personal mail stayed at zero, and families gained a faster, trackable way to stay connected.
Family members often violated mail rules unknowingly, creating grievances and pulling corrections officers away from more important work.
Pelipost was implemented with each facility's rules built in. Real-time notifications let families know the status of their submission instantly, reducing inbound calls to staff.
Mail-related grievances dropped sharply. Family satisfaction improved, and staff reported far fewer mail-related interruptions.
See PelipostPRO in your facility
Book a walkthrough with a Pelipost facility specialist. We'll show you how the platform works and answer your compliance questions.
- A 30-minute live walkthrough tailored to your facility
- Compliance and security documentation shared upfront
- No commitment. Evaluate at your own pace.
Request a Demo
A facility specialist will reach out within one business day.